Quick answers to the questions we get most often. If yours is not here, email support@iboffer.com or use the contact page and we will get back to you.
What does IB Offer Pro include?
Every plan gives full access to the same product: unlimited AI-graded technical drills across 9 domains (accounting, valuation, DCF, LBO, M&A, restructuring, and more), unlimited Ask IB messages, a question bank of candidate-reported questions across leading advisory and private equity firms, structured career-based learn modules, and progress and weakness tracking. Plans are $19/month, $39/quarter, or $99/year; the only difference between them is price.
How can I try IB Offer free?
Create an account with no card. You get 5 AI-graded reps per day during a 3-day window that starts with your first graded rep. You also get 5 Ask IB messages per day with no time limit and unlimited Mental Math. Question bank browsing, firms, and learn modules stay free to view.
How do I cancel my subscription?
Sign in, open your dashboard, and click Manage billing. That opens our secure Stripe billing portal, where you can cancel in a couple of clicks. No emails or phone calls required. After cancelling, you keep Pro access until the end of the period you have already paid for, and you will not be charged again.
Can I get a refund?
If something went wrong, such as an accidental renewal or a duplicate charge, email support@iboffer.com from the address on your account and we will look at it case by case. Refund terms are governed by our Terms of Service. The fastest way to avoid an unwanted charge is to cancel from the billing portal before your next billing period starts.
How do I switch between monthly, quarterly, and yearly plans?
Use the same Manage billing portal from your dashboard. You can switch plans there, and Stripe prorates the difference automatically. All plans include identical access, so switching only changes what you pay and how often.
How does drill grading work?
Drills come from a curated bank written and maintained by us. You type your answer, and an AI grader scores it and returns specific written feedback plus a model answer, so you learn exactly where your answer fell short instead of self-marking. Your results feed the progress and weakness tracking that suggests what to practice next.
How do I change my email or password?
Sign-in and account security are handled by Clerk. In the dashboard, open the account menu (your avatar in the corner) and choose Manage account to update your email address or password. If you are locked out, use Forgot password on the sign-in page to reset by email.
How do I delete my account or export my data?
Email privacy@iboffer.com from the address on your account and tell us whether you want a copy of your data, deletion, or both. We handle these requests manually as described in our Privacy Policy. If you have an active subscription, cancel it in the billing portal first so you are not charged again while the request is processed.
How do I contact support?
For billing and product issues, email support@iboffer.com. For everything else, use hello@iboffer.com or the contact page. Include the email on your account so we can find your subscription quickly.